Frequently Asked Questions
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Time to shipment will vary depending on what items and quantity you order. Please see “PRODUCTIONS TIMES” for more information.
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Yes, all art used is made by real artist.
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We link the artist social on each and every item description. Exceptions are those that wish to remain anonymous.
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Stickers are a 3-5 day.
Coasters, Oshi Bottles and Glassware are 5-8 days.
Posters and all Acrylic items are 5-7 weeks.
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No, Please see our Policies.
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Any items that may not be under a specific creator are by that creators choice.
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No. We sell fan art solely for the sake of fan art with creators permission.
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No, we do not customize any existing items.
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If your order was damaged in shipping, contact us within 5 days of receiving. We will work with you to get damaged items replaced.
Support: contact.vthorizons@gmail.com -
Declines can happen for a variety of reasons. When we submit a charge to your bank, their automated systems determine whether or not to accept the charge.
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No, we only know as much as your bank tells us about the reason for decline. Unfortunately, in most cases, the bank informs us that the card was declined and doesn’t give a specific reason.
Alternatively, you could order using PayPal. If you don’t have a PayPal account balance, selecting PayPal during checkout will still give you an option to pay using your Credit cards.
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PayPal and Credit cards (Visa, Mastercard, American Express, Discover, Diner’s Club International, JCB, UnionPay, Cartes Bancaires), Apple Pay, Link by Stripe and Klarna.
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Unfortunately we can not control what carries charge, we can only offer the best rates we can get.