Frequently Asked Questions

  • Time to shipment will vary depending on what items and quantity you order. Please see “PRODUCTIONS TIMES” for more information.

  • Yes, all art used is made by real artist.

  • We link the artist social on each and every item description. Exceptions are those that wish to remain anonymous.

  • Stickers are a 3-5 day.

    Coasters, Oshi Bottles and Glassware are 5-8 days.

    Posters and all Acrylic items are 5-7 weeks.

  • No, Please see our Policies.

  • Any items that may not be under a specific creator are by that creators choice.

  • No. We sell fan art solely for the sake of fan art with creators permission.

  • No, we do not customize any existing items.

  • If your order was damaged in shipping, contact us within 5 days of receiving. We will work with you to get damaged items replaced.

    Support: contact.vthorizons@gmail.com

  • Declines can happen for a variety of reasons. When we submit a charge to your bank, their automated systems determine whether or not to accept the charge.

  • No, we only know as much as your bank tells us about the reason for decline. Unfortunately, in most cases, the bank informs us that the card was declined and doesn’t give a specific reason.

    Alternatively, you could order using PayPal. If you don’t have a PayPal account balance, selecting PayPal during checkout will still give you an option to pay using your Credit cards.

  • PayPal and Credit cards (Visa, Mastercard, American Express, Discover, Diner’s Club International, JCB, UnionPay, Cartes Bancaires), Apple Pay, Link by Stripe and Klarna.

  • Unfortunately we can not control what carries charge, we can only offer the best rates we can get.