Privacy Policy
VT Horizons Personal Privacy Policies
We do not collect information for the purposes of marketing,
advertising or selling to third party data collection services.
Information collected is solely used for the processing of payment(s)
and shipping of your order to your address through services provided
by Shopify and ShipStation.
Shopify Terms of Service: (Last updated on April 9, 2026)
VT Horizons operates this store and website, including all related
information, content, features, tools, products and services, in
order to provide you, the customer, with a curated shopping
experience (the "Services"). VT Horizons is powered by
Shopify, which enables us to provide the Services to you. This
Privacy Policy describes how we collect, use, and disclose your
personal information when you visit, use, or make a purchase or other
transaction using the Services or otherwise communicate with us. If
there is a conflict between our Terms of Service and this Privacy
Policy, this Privacy Policy controls with respect to the collection,
processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing
any of the Services, you acknowledge that you have read this Privacy
Policy and understand the collection, use, and disclosure of your
information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are
referring to information that identifies or can reasonably be linked
to you or another person. Personal information does not include
information that is collected anonymously or that has been
de-identified, so that it cannot identify or be reasonably linked to
you. We may collect or process the following categories of personal
information, including inferences drawn from this personal
information, depending on how you interact with the Services, where
you live, and as permitted or required by applicable law:
- Contact details
including your name, address, billing address, shipping address,
phone number, and email address.
- Financial information
including credit card, debit card, and financial account numbers,
payment card information, financial account information, transaction
details, form of payment, payment confirmation and other payment
details.
- Account information
including your username, password, security questions, preferences
and settings.
- Transaction information
including the items you view, put in your cart, add to your
wishlist, or purchase, return, exchange or cancel and your past
transactions.
- Communications with us
including the information you include in communications with us, for
example, when sending a customer support inquiry.
- Device information
including information about your device, browser, or network
connection, your IP address, and other unique identifiers.
- Usage information including information
regarding your interaction with the Services, including how and when
you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you
including when you create an account, visit or use the Services,
communicate with us, or otherwise provide us with your personal
information;
- Automatically through the
Services including from your device when you use our
products or services or visit our websites, and through the use of
cookies and similar technologies;
- From our service providers
including when we engage them to enable certain technology and when
they collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you
use, we may use personal information for the following purposes:
- Provide, Tailor, and
Improve the Services. We use your personal information to
provide you with the Services, including to perform our contract
with you, to process your payments, to fulfill your orders, to
remember your preferences and items you are interested in, to send
notifications to you related to your account, to process purchases,
returns, exchanges or other transactions, to create, maintain and
otherwise manage your account, to arrange for shipping, to
facilitate any returns and exchanges, to enable you to post reviews,
and to create a customized shopping experience for you, such as
recommending products related to your purchases. This may include
using your personal information to better tailor and improve the
Services.
- Marketing and Advertising.
We use your personal information for marketing and promotional
purposes, such as to send marketing, advertising and promotional
communications by email, text message or postal mail, and to show
you online advertisements for products or services on the Services
or other websites, including based on items you previously have
purchased or added to your cart and other activity on the Services.
- Security and Fraud
Prevention. We use your personal information to
authenticate your account, to provide a secure payment and shopping
experience, detect, investigate or take action regarding possible
fraudulent, illegal, unsafe, or malicious activity, protect public
safety, and to secure our services. If you choose to use the
Services and register an account, you are responsible for keeping
your account credentials safe. We highly recommend that you do not
share your username, password or other access details with anyone
else.
- Communicating with You.
We use your personal information to provide you with customer
support, to be responsive to you, to provide effective services to
you and to maintain our business relationship with you.
- Legal Reasons. We use your personal
information to comply with applicable law or respond to valid legal
process, including requests from law enforcement or government
agencies, to investigate or participate in civil discovery,
potential or actual litigation, or other adversarial legal
proceedings, and to enforce or investigate potential violations of
our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal
information to third parties for legitimate purposes subject to this
Privacy Policy. Such circumstances may include:
- With Shopify, vendors and other
third parties who perform services on our behalf (e.g. IT
management, payment processing, data analytics, customer support,
cloud storage, fulfillment and shipping).
- With business and marketing
partners to provide marketing services and advertise to you. For
example, we use Shopify to support personalized advertising with
third-party services based on your online activity with different
merchants and websites. Our business and marketing partners will use
your information in accordance with their own privacy notices.
Depending on where you reside, you may have a right to direct us not
to share information about you to show you targeted advertisements
and marketing based on your online activity with different merchants
and websites. .
- When you direct, request us or
otherwise consent to our disclosure of certain information to third
parties, such as to ship you products or through your use of social
media widgets or login integrations.
- With our affiliates or otherwise
within our corporate group.
- In connection with a business transaction such as a merger or
bankruptcy, to comply with any applicable legal obligations
(including to respond to subpoenas, search warrants and similar
requests), to enforce any applicable terms of service or policies,
and to protect or defend the Services, our rights, and the rights of
our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes
personal information about your access to and use of the Services in
order to provide and improve the Services for you. Information you
submit to the Services will be transmitted to and shared with Shopify
as well as third parties that may be located in countries other than
where you reside, in order to provide and improve the Services for
you. In addition, to help protect, grow, and improve our business, we
use certain Shopify enhanced features that incorporate data and
information obtained from your interactions with our Store, along
with other merchants and with Shopify. To provide these enhanced
features, Shopify may make use of personal information collected
about your interactions with our store, along with other merchants,
and with Shopify. In these circumstances, Shopify is responsible for
the processing of your personal information, including for responding
to your requests to exercise your rights over use of your personal
information for these purposes. To learn more about how Shopify uses
your personal information and any rights you may have, you can visit
the Shopify
Consumer Privacy Policy . Depending on where you live, you may
exercise certain rights with respect to your personal information
here Shopify Privacy Portal
Link.
Third Party Websites and Links
The Services may provide links to websites or other online
platforms operated by third parties. If you follow links to sites not
affiliated or controlled by us, you should review their privacy and
security policies and other terms and conditions. We do not guarantee
and are not responsible for the privacy or security of such sites,
including the accuracy, completeness, or reliability of information
found on these sites. Information you provide on public or
semi-public venues, including information you share on third-party
social networking platforms may also be viewable by other users of
the Services and/or users of those third-party platforms without
limitation as to its use by us or by a third party. Our inclusion of
such links does not, by itself, imply any endorsement of the content
on such platforms or of their owners or operators, except as
disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do
not knowingly collect any personal information about children under
the age of majority in your jurisdiction. If you are the parent or
guardian of a child who has provided us with their personal
information, you may contact us using the contact details set out
below to request that it be deleted.As of the Effective Date of this
Privacy Policy, we do not have actual knowledge that we "share"
or "sell" (as those terms are defined in applicable law)
personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or
impenetrable, and we cannot guarantee "perfect security."
In addition, any information you send to us may not be secure while
in transit. We recommend that you do not use unsecure channels to
communicate sensitive or confidential information to us.
How long we retain your personal information depends on different
factors, such as whether we need the information to maintain your
account, to provide you with Services, comply with legal obligations,
resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the
rights listed below in relation to your personal information.
However, these rights are not absolute, may apply only in certain
circumstances and, in certain cases, we may decline your request as
permitted by law.
- Right to Access / Know.
You may have a right to request access to personal information that
we hold about you.
- Right to Delete.
You may have a right to request that we delete personal information
we maintain about you.
- Right to Correct.
You may have a right to request that we correct inaccurate personal
information we maintain about you.
- Right of Portability.
You may have a right to receive a copy of the personal information
we hold about you and to request that we transfer it to a third
party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale
or Sharing for Targeted Advertising. Depending on where you
reside, you may have a right to opt out of the "sale" or
"share" of your personal information or to opt out of the
processing of your personal information for purposes considered to
be "targeted advertising", as defined in applicable
privacy laws.
- Managing Communication Preferences. We may
send you promotional emails, and you may opt out of receiving these
at any time by using the unsubscribe option displayed in our emails
to you. If you opt out, we may still send you non-promotional
emails, such as those about your account or orders that you have
made.
If you reside in the UK or European Economic Area,
and subject to exceptions and limitations provided by local law, you
may exercise the following rights in addition to the rights outlined
above:
- Objection to Processing
and Restriction of Processing: You may have the right to
ask us to stop or restrict our processing of personal information
for certain purposes.
- Withdrawal of Consent: Where we rely on
consent to process your personal information, you have the right to
withdraw this consent. If you withdraw your consent, this will not
affect the lawfulness of any processing based on your consent before
its withdrawal.
You may exercise any of these rights where indicated on the
Services or by contacting us using the contact details provided
below. To learn more about how Shopify uses your personal information
and any rights you may have, including rights related to data
processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these
rights. We may need to verify your identity before we can process
your requests, as permitted or required under applicable law. In
accordance with applicable laws, you may designate an authorized
agent to make requests on your behalf to exercise your rights. Before
accepting such a request from an agent, we will require that the
agent provide proof you have authorized them to act on your behalf,
and we may need you to verify your identity directly with us. We will
respond to your request in a timely manner as required under
applicable law.
Complaints
If you have complaints about how we process your personal
information, please contact us using the contact details provided
below. Depending on where you live, you may have the right to appeal
our decision by contacting us using the contact details set out
below, or lodge your complaint with your local data protection
authority. For the EEA, you can find a list of the responsible data
protection supervisory authorities here.
International Transfers
Please note that we may transfer, store and process your personal
information outside the country you live in.
If we transfer your personal information out of the European
Economic Area or the United Kingdom, we will rely on recognized
transfer mechanisms like the European Commission's Standard
Contractual Clauses, or any equivalent contracts issued by the
relevant competent authority of the UK, as relevant, unless the data
transfer is to a country that has been determined to provide an
adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to
reflect changes to our practices or for other operational, legal, or
regulatory reasons. We will post the revised Privacy Policy on this
website, update the "Last updated" date and provide notice
as required by applicable law.
Contact
Should you have any questions about our privacy practices or this
Privacy Policy, or if you would like to exercise any of the rights
available to you, email us at contact.vthorizons@gmail.com.
For the purpose of applicable data protection laws, we are the data
controller of your personal information.